Services Governance Vice Mayor's Office, SB, SB Secrerariat Office
The aim/purpose of this charter is to work for better quality in public service
Our aim is to achieve the following service delivery/quality parameters
| Nature of Service | Service Delivery Standard | Time Limit |
| a. Adoption/enactment of resolutions/ordinances |
3 session dates from referral to a pertinent committee |
|
| b. Review ofbarangay ordinances and appropriation ordinances | 30 days from receipt | |
| c. Hearing/investigation of administrative complaints against elective barangay officials |
90 days from the start of investigation, excluding reasonable delays in proceedings |
|
| d. Issuance of copies of official records and documents |
10 minutes upon request |
Information on the following subjects can be obtained from our officers listed below:
|
Information |
Name of Officer |
Designation |
Telephone/Mobile No. |
| a. Adopted/enacted resolutions/ordinances | Marjorie M. Cabacungan Lorna L. Bulusan Anabelle T. Dano |
Sec. to the SB Board Sec. I Admin. Asst.III |
664-2966/09175751004 664-2966/09285516083 664-2966/09285516082 |
| b. Review on barangay ordinances | Marjorie M. Cabacungan Carmelita B. Ulnagan |
664-2966/09175751004 664-2966/09285516012 |
|
| c. Records of administrative cases | Marjorie M. Cabacungan Lorna L. Bulusan |
Sec. to the SB Board Sec. I |
664-2966/09175751004 664-2966/09285516083 |
| d. Official records & documents | Marjorie M. Cabacungan Lorna L. Bulusan Anabelle T. Datto |
Sec. to the SB Board Sec. I Admin. Asst.III |
664-2966/09175751004 664-2966/09285516083 664-2966/09285516082 |
For information outside office hours, please contact Marjorie M. Cabacungan at Mobile No. 09175751004.
| Title of Form |
Fee to be Paid |
Who to Contact |
| a. Secretary's Certification | Php 50.00 | Marjorie M. Cabacungan/ Lorna L. Bulusanl Anabelle T. Dafio Municipal Treasurer's Office |
| b. Certified copy of any record of which any person is entitled to demand or receive a copy (in connection with judicial proceedings), for each 100 words | Php 30.00 | Marjorie M. Cabacungan Lorna L. Bulusan Anabelle T. Dafio Municipal Treasurer's Office |
| c. Photocopy of any other official document, per page | Php 30.00 | Marjorie M. Cabacungan Lorna L. Bulusan Anabelle T. Dafio Municipal Treasurer's Office |
| d. Filing fee for administrative cases | Php 500.00 | Marjorie M. Cabacungan Lorna L. Bulusanl Anabelle T. Dafio Municipal Treasurer's Office |
Courteous and helpful service will be extended by all the staff. If you have any complaints to make with respect to the delivery of the above standards, you are welcome to register your complaints with the following officers:
| Name | Designation | Located at | Telephone/Mobile No. |
| Hon. Crispina R. Agcaoili | Municipal Mayor | Municipal Hall, San Mateo, Isabela | 664-2208 |
| Hon. Roberto C. Agcaoili | Municipal Vice Mayor | Municipal Hall, San Mateo, Isabela | 664-2208 |
